Desk Duty — Remote Operations Partner

Less admin.
More business.

Remote admin support for construction, cleaning or another trade business across the UK.

Hi, I'm Dru.

Remote Operations Partner

Whether you run a construction firm, a cleaning company or another trade business, admin has a way of taking over your day. I handle the emails, invoices, scheduling and customer communication, remotely and reliably, so you can keep your hands on the tools.

5+ years of remote admin experience. No contracts. No overhead. Just hours that work around you.

Ready to get the admin off your plate?

What I can do for you

Admin Support

  • Email and inbox management
  • Calendar and appointment scheduling
  • Document preparation, formatting & proofreading
  • Data entry and database management
  • File and digital record organisation
  • Excel and Google Sheets reporting
  • Online research and information gathering
  • Customer and supplier communication
  • Meeting and task coordination
  • General remote administrative support
  • Order and information tracking
  • Accurate record keeping and documentation

Basic Bookkeeping

  • Invoice preparation and processing
  • Invoice tracking and follow-ups
  • Recording income and expenses
  • Payment and order record tracking
  • Basic reconciliation and data checking

E-Commerce & Customer Support

  • High-volume order processing
  • Customer enquiries via email
  • Customer complaints and dispute resolution
  • Order and delivery tracking
  • Courier bookings and logistics coordination
  • Returns, exchanges and refunds
  • Product listing and information updates
  • Customer and supplier communication
  • Inventory tracking and reporting
  • Excel and Google Sheets reporting
  • Customer feedback and review management
  • Monitoring and resolving order-related issues

Why choose Desk Duty?

“

We brought Dru in to handle the admin work we kept putting off — invoices, customer emails, the day-to-day stuff. She got stuck in immediately and hasn't missed a beat.

Ready to take admin off your plate?

Book a no-obligation discovery call and let's talk about how Desk Duty can support your business.

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